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Your account works under clear rules we follow

Every deposit, withdrawal and game round on sobat88 operates within terms built to protect your account and keep your funds secure.

Account verification on sign-upPayment security across all railsWithdrawal verification before payout

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How our terms protect your account and funds

sobat88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on sobat88, you agree to our terms which define how deposits, withdrawals and account access work. Your account must be verified before your first withdrawal; we ask for identity confirmation to meet payment-rail requirements across DANA, OVO, GoPay and QRIS. Deposits

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and withdrawals depend on local law and your region's access to these payment methods. All game outcomes are determined by certified random-number generators; real-money rounds are recorded and visible in your transaction history. Your account remains yours alone—we do not share credentials, and unauthorized access is
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reported to our security team immediately. Account suspension happens only if terms are broken or local law requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS SUPPORT CHANNELS

Reach us with any account or policy question

SECURITY AND DATA

How we handle your data and account access

Encryption and storage

Your login credentials, payment details and identity documents are encrypted on our servers. We never store full payment-card numbers; DANA, OVO, GoPay and QRIS transactions are tokenized at the payment gateway.

Account recovery process

If you lose access to your account, we verify your identity through email and security questions before resetting your password. Recovery takes 1–2 hours during business hours in Makassar and across Indonesia.

Session and cookie policy

Our website uses session cookies to keep you logged in and functional cookies to remember your language and game preferences. You can clear cookies anytime; you'll just log in again on your next visit.

Data retention

We keep your account data, game history and withdrawal records for the lifetime of your account plus three years after closure, as required by payment-provider audit rules.

Account deletion request

To permanently close your account and request data deletion, contact support with your account ID. We delete personal data within 30 days unless legal hold or payment dispute applies.

Changes to these terms

If we update these terms, we notify you by email at least 14 days before the change takes effect. Your continued play after that date means you accept the new terms.

Your most asked questions about our terms

No. You can deposit immediately after opening an account using DANA, OVO, GoPay or QRIS. However, identity verification is required before your first withdrawal. We ask for a valid ID scan and a selfie to confirm it's you.

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click the link and create a new password. If you can't access that email, contact support with your account ID and phone number for verification.

No. Your account is personal and non-transferable. If we discover shared access or unauthorized use, we suspend the account immediately. Unauthorized activity also puts your funds at risk under payment-provider rules.

Once your withdrawal is approved, DANA, OVO, GoPay and QRIS transfers usually arrive within 1–5 minutes. Bank transfers may take 1–2 hours. Larger withdrawals require manual verification, which adds 2–4 hours.

Check your transaction history in the account menu; every round shows the game name, result and exact time. If a round looks incorrect or fraudulent, contact support with the round ID and we'll investigate immediately.

Yes. Log into your account, open Settings, select Account Closure and confirm. Your account closes within 24 hours. After closure, you cannot reopen it; a new account will be treated as a fresh registration.

Our lobby and live tables are optimized for desktop, tablet and mobile browsers. Open your browser, log in and start playing immediately—no app download required. Mobile users on slower connections may experience lag on live tables; we recommend desktop for the smoothest experience.

Your account works under clear rules we follow

Reach us with any account or policy question

How we handle your data and account access

Encryption and storage

Account recovery process

Session and cookie policy

Data retention

Account deletion request

Changes to these terms

Your most asked questions about our terms

01 Do I have to verify my identity before I can deposit?

02 What happens if I forget my password?

03 Can someone else use my account?

04 How long do withdrawals take after I request one?

05 What if I notice a game round I don't recognize in my history?

06 Can I close my account permanently?

07 What devices can I use to play on sobat88?

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