Can I change or delete my personal data?

You can update your email, phone and address in your Account Settings anytime. To delete or correct data, contact support@sobat88.best. Sensitive fields like date of birth require identity verification before changes are processed.

Reference

How We Keep Your Account Safe

Q: Can I see everything sobat88 has stored about me?

Yes. Log in and go to Profile > Privacy & Data, or email support@sobat88.best with your account email. We will send you a complete data export within 5 working days, listing your personal info, account history, and all transactions.

When you open an account with sobat88, your personal details and payment information are protected by encryption and stored securely.

Encrypted data storageVerified withdrawal processLocal payment security

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What Information We Collect and Why

sobat88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number, date of birth and residential address when you register — this is how we verify your identity and comply with account-opening requirements in Indonesia. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction amount, timestamp

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and wallet reference for your records and tax purposes. We also log your login times, device type (mobile or desktop), IP address and game session data to spot fraud, improve our live-table streams and troubleshoot connection issues. We never sell your data to third parties. Your
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payment history stays between you and us, accessed only by our support team when you request a withdrawal status check. Where local law permits, we may retain your inactive account details for up to two years after your last login.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to Request Access to Your Data

SECURITY & RETENTION

How We Manage Your Privacy Every Day

Passwords & Authentication

Your login password is hashed on our servers using industry-standard encryption. We never store it in plain text. Enable two-factor authentication in your Account Settings to add a second security layer on withdrawals.

Cookies & Device Tracking

We use session cookies to keep you logged in across pages and to remember your game preferences. No tracking pixels follow you outside sobat88. You can clear cookies anytime in your browser settings without losing your account.

Payment Data Handling

When you enter DANA, OVO, GoPay or QRIS details, they are encrypted in transit and stored on secure payment-processor servers, never on our main database. We see only the last four digits for your withdrawal record.

Data Retention Timeline

Active account data stays indefinitely while your account is open. After account closure, we keep transaction records for seven years to meet tax and anti-money-laundering requirements in Indonesia. Personal identifiers are deleted after three years.

Third-Party Access

We share account data only with payment processors (for deposit and withdrawal clearing), fraud-detection vendors and, where local law permits, with government regulators on official request. We do not share your data with marketing firms or data brokers.

Request Changes or Deletion

Contact our support team at [email protected] to correct inaccurate data, opt out of non-essential communications or request account deletion. Requests are processed within 10 working days.

Privacy Policy Questions

Yes. Log in and go to Profile > Privacy & Data, or email [email protected] with your account email. We will send you a complete data export within 5 working days, listing your personal info, account history, and all transactions.

Your login credentials and personal details are deleted or anonymised within 30 days of closure. Transaction records and payment history are retained for seven years to comply with Indonesian tax law, then permanently erased.

Yes. Payment details are encrypted and stored by our payment processors, not on our servers. We see only the last four digits for your records. Each withdrawal is verified before clearing to block unauthorised transfers.

No. We use session cookies only to keep you logged in on our platform. We do not place tracking pixels, beacons or cross-site cookies. Your activity outside sobat88 is not monitored by us.

You can update your email, phone and address in your Account Settings anytime. To delete or correct data, contact [email protected]. Sensitive fields like date of birth require identity verification before changes are processed.

No. We do not sell personal data to third parties. We share data only with payment processors to complete deposits and withdrawals, and with fraud-prevention vendors to keep your account safe.

Use a strong, unique password and enable two-factor authentication in Account Settings. We recommend logging out on shared devices. Never share your password or two-factor codes, and report suspicious login attempts to support immediately.

How We Keep Your Account Safe

How to Request Access to Your Data

How We Manage Your Privacy Every Day

Passwords & Authentication

Cookies & Device Tracking

Payment Data Handling

Data Retention Timeline

Third-Party Access

Request Changes or Deletion

Privacy Policy Questions

01 Can I see everything sobat88 has stored about me?

02 What happens to my data if I close my account?

03 Is my DANA, OVO, GoPay or QRIS information safe on sobat88?

04 Do you track me outside the sobat88 app or website?

05 Can I change or delete my personal data?

06 Will sobat88 sell my data to other companies?

07 How do I know my account login is secure?

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